REFUND POLICY
We want you to be completely satisfied with your investment in our programs. That’s why we offer a 14-day return policy on all programs, products, and services purchased through www.thesleepconsultant.com.
How It Works:
If for any reason you are not satisfied, you may request a full refund within 14 days of your purchase date. Simply email us at riley@thesleepconsultant.com with your order details and reason for your request. All refund requests must be made in writing.
1-1 Programs & Custom Agreements:
For 1-1 coaching programs or any services requiring a custom contract or signed agreement, the specific refund and cancellation terms in your signed agreement will apply. The website’s 14-day return policy does not override or replace the terms of your individualized contract.
Pre-Payments Before Contract Signing:
Pre-payments made prior to signing a formal agreement are held in trust and are fully refundable within 14 business days if a contract is not finalized.
This policy is designed to provide clarity and peace of mind, ensuring that you understand your rights and commitments before your program begins. If you have any questions, please contact us before enrolling.